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Our Hair Quality

Cliphair utilises 100% natural human hair (no synthetics). Please do not get confused by other websites giving grades (i.e AA/AAA etc) of hair that has more do with short/long hair mix on the weft than the actual quality. Please read below to get an idea about our hair quality.

Origin

This is Indian silky hair and in virgin condition. Genetically, Indian hair is very similar to Caucasian hair in its basic structure. It is of extraordinary quality since it has never been exposed to harsh chemical treatments. Indian hair is optimal for the manufacturing of hair extensions.

Quality

Cliphair utilises only Remy Human Hair which means that the cuticle layers are all facing the same direction from root to end, therefore they do not tangle. Remy Hair is the highest-grade human hair available and comes from one individual. The hair is sectioned and allowed to fall into its natural growing pattern. The hair is then cut and carefully sewn to maintain the natural cuticle direction so matting and tangling are virtually eliminated. It is the hair and processing that makes the quality. This also ensures that the extensions behave exactly like your own hair, blending in superbly with yours and looking super natural!

Quality of Other Hair Types

European hair: Unsuitable for Hair Extensions

European hair is very fine and can be found on the market only in very small quantities. Few European women would be willing to give up their hair to hair companies and, if they did, it would be necessary for their hair to never have been chemically treated. Very unlikely!

Chinese hair: Unsuitable for Hair Extensions

Even though Chinese hair can be found in large quantities, this type of hair is not compatible with European hair because it has got a round cross-section as opposed to the oval shape of Caucasian hair, making it too thick and rigid to be compatible with European hair. FAQ Clip in Hair Extensions System & its Suitability Q. What are Clip in Hair Extensions? A. If you are looking for a quick Do It Yourself hair extension system with no long-term bonding, then you have found it. Clip-In Hair Extensions are easy to attach and can be perfectly matched with your own hair - giving you longer hair, lowlights, highlights, or added volume. All clip–in hair extensions come in one or multiple pieces (wefts) of varying widths. These extensions can be clipped–in or out in minutes and are virtually undetectable. Just Do it yourself "clip-in" extensions save you time and money! It's quick and easy! Q. How are they attached to my own hair? A. They clip under your own hair by small snap on clips. The clips we use are all quality clips with a silicone insert so they will not slip and are extremely secure. Once fitted you will not be able to see the clips. Q: How long do the extensions take to put in? A: They clip in with little snap clips with combs on that are invisible once you've got them in. With practice, they should take 5 minutes to put in & about 60 seconds to take out! Don’t worry you will get detailed instructions with you set about how to put on these extensions. Q. How long does my own hair need to be to use clip in extensions? A. Different people have differing opinions but as a general rule we find as long as you have shoulder length hair or slightly short hair you should be okay. Q. How long do the extensions last? A: The extensions are human hair, so they last as long as you want them to. If you look after your hair it is not uncommon for quality extensions to last up to twelve months. If not treated with respect they will need to be replaced every three to six months. The more you look after them the longer they will last. Quality of Our Extensions Q. What type of Hair is used in Extensions? A. We used 100% Human Hair in our Extensions. Nothing beats the versatility of human hair extensions. Human hair, unlike synthetic hair can be straightened with a flat iron, curled with heat, or chemically treated to perm or dye the hair. Thin and fine hair becomes full and thicker. Short hair transforms to long, luxurious hair. We guarantee that the hair we sell is 100% Natural Human hair. Q. Is your hair Remi, and what is the difference from other hair? A. Yes, we use Remi Hair in our extensions. The term 'Remi'/ Remy means 'Cuticle correct'. This means that only the finest virgin (Untreated & not previously coloured) hair is used. The hair differs from normal 'Silky' hair that’s available on sale, because it is hand picked & aligned so that every single strand runs in the same direction that it grows from the scalp. This ensures that the cuticle on each hair is running the same way (downwards), in order to keep the hair shiny, soft & truly tangle free. After picking & aligning, the hair goes through a gentle; but very complicated treatment process, to colour, straighten or wave the hair in the best way. ‘Silky' hair has the cuticle removed; whereas 'Remi' hair has the cuticle still intact. So although 'silky' hair is still fabulous for extensions, 'Remi' has a shine like no other & will not matt or tangle when worn for long periods.. Q. What about clips? A. We use metal clips with silicon tubing for secure grip. They weight less than One gram each and just one inch wide so they are very easy to hide and the total weight of clips is a small fraction of hair weight. Care and Usage Q. Can they be straightened, curled or tongued? A. Yes, simply because it’s real human hair you can straighten and curl the hair. This actually is a test in itself to know if you are not being sold a synthetic product. Q. Can I shampoo them and how often should I do that? A. Wash them as you would your own. Shampoo and conditioner. Nothing fancy. Please see our Clipin Guide for detailed instructions. Q. Can I dry the hair with a hair dryer or use tongs? A. Treat the hair as if it is your own. Use a hair dryer or tongs, even when fitted. But as with your own hair, never use a hairdryer or tongs too hot. You will dry the hair and it will not last as long. Q. Can I colour the hair? A. Yes. The hair can be coloured. As a general rule it is easier to darken the hair than to lighten the hair. But blonde hair has been bleached more so more caution must be taken. Always use a good quality hair dye and test a small sample first. Type of Products and their suitability Q. What is the difference between Highlights Pack & Full Head Set? A. To put simply the difference is quantity of hair that you get. Highlights Pack There are 8 streaks in this set. Each is 2 inch wide, so you get total 16 inch of width. Streaks are used to add a splash of colour to your hair or small volume addition. Full Head Set This is our most popular set and it is mainly suitable for medium to fine hair. It has got 8 pieces of varying width. The total width of pieces is 40 inches and there are total 18 clips used in this set. If you need more volume we suggest buying highlights set to top up the amount of hair or if you have thick hair go for our Double Wefted/Volume set. Q. What is the DIY set for? A. Lots of our customers want to prepare their own extensions, meaning they want to cut pieces in sizes different to our normal sets, or want to attach more clips to pieces. This set is specifically designed for them. Clips are not attached and you get a large hair weft piece and clips separately. If you have never tried preparing your extensions before, we suggest you go for the ready to wear sets. Q. I have got thick hair what should I buy? A. For customers with thick hair, we have specifically designed the volume set. Two wefts sewn on top of each other in every piece thus giving double volume with same number of clips. The clips are as secure as with single wefts. Shipping & Return Q. When will I receive my item? A. All items are shipped within 1 to 2 working days of receiving payment. As a general rule, when you have made payment following guide should be used to expect delivery. WITHIN UK - 2 to 3 working days WITHIN EUROPE - 3 to 5 working days WORLDWIDE - 7 to 10 working days Q. What shipping methods do you offer? A. We use Royal Mail as our courier. Within UK items are shipped via FIRST CLASS RECORDED DELIVERY. Whereas international items are shipped via ROYAL MAIL INTERNATIONAL SIGNED FOR SERVICE. In both cases a signature is required to receive the item, so someone should be at the delivery address to receive the item. Q. What if I want Next Day Delivery (For UK only)? A. Please contact our customer service at 0800 007 5868 to arrange for that. Payment Methods We accept the following payment methods: Paypal Credit-Debit Card Cheque Postal Order Bank Deposit Shipping & Postage Privacy Policy Our Promise to Valued Customers CLIPHAIR respects your privacy. Your personal information is used exclusively for the purpose of fulfilling your order and making your buying experience a success. Strict guidelines are adhered in order to keep your personal information private. We do not sell, rent or loan any identifiable information regarding our customers to any third party. Any information you share with us is held with the utmost care and security, and will not be used in ways in which you have not agreed. Periodically CLIPHAIR may run special offers. When you purchase products from CLIPHAIR website, we may place you on our list to receive e-mails regarding updates about such offers, new products and new services. If at any time you do not wish to receive such notices, simply reply back or call us requesting not to be notified of any of these in the future. Copyright All images used by CLIPHAIR™ are copyrighted; use of these images without written permission is not permitted and illegal. Terms & Conditions General Access to and use of this Web site and the products and search services available through this Web site (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of these terms, conditions and notices, without modification. Furthermore, you acknowledge that the Terms of Service may be updated by us from time to time. This Web site also contains links to other Web sites, Web pages and services, which are not operated by CLIPHAIR (the "Linked Sites"). Your use of such Linked Sites will be subject to the terms of service contained within each such site and the respective terms of service will control the use of the respective site. In any event your link through to such a site will be subject to the these Terms of Service. You recognise that CLIPHAIR has no control over such Linked Sites and information, and you accept that CLIPHAIR provides no guarantee as to the accuracy or reliability of such sites or the information contained in them and you agree that we shall have no responsibility as to whether such links locate unintended or objectionable content or otherwise cause you distress, loss or damage. Privacy Policy Under CLIP Hair’s privacy policy we may disclose to third parties certain information contained in our Users’ registration applications, but we will not disclose your name, address, email address or telephone number unless we have informed you, been authorised by you, or are required to do so by law, subject to the Data Protection Act 1998. Our privacy policy may be found at Privacy Policy. Prohibitions You will not: commit or encourage a criminal offence; send or receive any material which is in any way offensive or obscene, or in breach of confidence, copyright, privacy or any other rights; act contrary to the acceptable use policies of any Linked Sites or community standards generally; transmit or distribute a virus; hack into any aspect of the Service; corrupt data; cause annoyance to other Users; infringe upon the rights of any other person’s trade marks or other proprietary rights; send any unsolicited advertising or other promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through the CLIPHAIR website. E-tail of Products and Services By making a request/order you are offering to purchase a product which we will accept to sell to you on the following Terms and Conditions. All requests are subject to availability and confirmation of the order price by us. Dispatch times may vary according to availability and any guarantees warranties or representations made as to delivery times are limited to mainland UK and are on the basis that we are not responsible for any delay in delivery occurring due to postal delays or force majeure. CLIPHAIR are absolutely entitled to refuse any request made by you. If your order is accepted we will inform you by emailing you or else by calling you. We will also provide the identity of the party you have contracted with. This may be CLIPHAIR or in certain cases a third party. Where a contract is made with a third party CLIPHAIR is not acting as either agent or principal and the contract is made between yourself and that third party. When making a request you undertake that all details you provide to us requesting goods or services or bids made at auction are true and accurate, that you are an authorised user of the credit or debit card used to make your request or bid and that there are sufficient funds to cover the cost of the goods, services or bid. It is your responsibility to inform us of any changes to these details as soon as possible. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes. Disclaimer of Warranties Unless expressly stated to the contrary to the fullest extent permitted by law CLIPHAIR, its content providers, advertisers or linked sites shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this web site or the linked sites, even if CLIPHAIR had been advised of the possibility of such damages and irrespective of whether such damages arise in contract, tort, equity, restitution, by statute, at common law or otherwise. You have read this disclaimer and agree to it on the basis that you agree it is reasonable. Disclaimer as to ownership of trade marks, images of personalities and third party copyright. Except where expressly stated to the contrary all persons including their names and images, third party trade marks and images of third party products, services and locations featuring on the CLIPHAIR web site are in no way connected, associated, linked or affiliated to CLIPHAIR. furthermore, unless it is expressly stated on the CLIPHAIR web site that a certain product, service or location is connected, associated, linked or affiliated to the makers, right owners or broadcasters (the "makers") of a film or programme you should not make such an assumption, or rely in any way on the existence of such a connection, association or affiliation, by implication or otherwise. Any trade marks/names as may be featured on the CLIPHAIR web site are owned by the respective trade mark owners and CLIPHAIR claims no connection, association or affiliation with them. Where a trade mark (brand name) is referred to it is used to describe or identify the products, services or locations (the "goods") or else it is used to identify the film or programme where such goods appeared, but that is in no way an assertion or claim that such goods are endorsed by or connected, associated, linked or affiliated to the makers of the relevant film or programme. Indenity You agree to indemnify, defend and hold harmless CLIPHAIR, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from, without limitation, your use of the CLIPHAIR services, your breach of the Terms of Service, your infringement of any intellectual property right or any other right of any person or entity, or your breach of any duty of confidence or privacy, or any defamatory statements made by you in any form. Variation of Content CLIPHAIR shall have the right in its absolute discretion at any time and without notice to amend, remove or vary any of the content supplied in connection with the Service or which appears on any page of the CLIPHAIR Web site. Submissions All information and material submitted by you to CLIPHAIR or that you publish on any public area of the CLIPHAIR Web site shall be provided by the submitter and accepted by CLIPHAIR on a non-confidential basis subject to paragraph 2 above. Furthermore, CLIPHAIR shall be granted a perpetual royalty-free non-exclusive license in the copyright of any material submitted and CLIPHAIR shall be free to use, edit, copy, republish and distribute (for any purpose) and authorise others to do the same, any such information or material and any ideas contained in such information or material. Termination CLIPHAIR may at any time terminate or suspend any part of the Service without notice to you. Invalidity If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law. Governing Law and Jurisdiction Upon entering the CLIPHAIR site you are bound by these terms and conditions. These terms and conditions are to be construed in accordance with the laws of England and Wales and irrespective of your place of domicile, in the event of any dispute associated with these terms and conditions, that dispute shall be subject to the exclusive jurisdiction of the English High Court, the Strand, London. Any dispute in any way referable to the content of this site whether in respect of its trade marks, copyright or image content shall be resolved exclusively by arbitration the terms of which are to be agreed between CLIPHAIR and yourself and provide no right or recourse to any relief of the English Courts whether interim or otherwise and that by accessing this site you waive your right for all time to any such right. Entire Agreement The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and CLIPHAIR. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of CLIPHAIR.
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