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Returns Information

At Cliphair, our goal is to ensure your complete satisfaction with your purchase. We strive to provide expert guidance to help you choose the best possible products for your needs. We also understand that sometimes a product just doesn’t quite fit, and so for whatever reason, if you are dissatisfied with your purchase, you can return the product for a refund or exchange. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.

Our return policy is a vital factor in bettering our products and providing you the best possible service. Therefore we highly appreciate your feedback/ reason for returning the products.

 

For U.K customers:

For a refund

 

Important Note:

Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will process the refund with in 24-48 hours. Please allow 3-5 working days for a credit to appear on your credit card statement

 

For an Exchange:

 

For customers outside United Kingdom

 

For a Refund

 

Important Note:

Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will process the refund with in 24-48 hours. Please allow 3-5 working days for a credit to appear on your credit card statement

 

For an Exchange

 

 

How to set up a return/exchange?

 

Unit 1, 
Watermill House, 
Restmor Way, 
Wallington, 
Surrey, 
SM6 7AH, 
United Kingdom, 

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